Privacy policy

At Gray Discounts, we are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, store, and protect your data when you visit our website or make a purchase.

By using our website, you agree to the terms described in this policy.

1. Information We Collect

a. Personal Information

When you make a purchase or contact us, we may collect:

  • Name

  • Email address

  • Shipping address

  • Billing address

  • Payment details (securely processed through third-party providers)

  • Phone number (if provided)

b. Automatically Collected Information

When you browse our website, we automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Cookies and tracking data

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Send order updates and confirmations

  • Respond to customer inquiries

  • Improve our website and shopping experience

  • Prevent fraud and ensure secure transactions

  • Comply with legal obligations

We do not sell your personal data to third parties.

3. Cookies and Tracking Technologies

We use cookies to:

  • Improve website performance

  • Remember your preferences

  • Analyze website traffic and behavior

You can disable cookies through your browser settings, but some website features may not function properly.

4. Sharing Your Information

We may share your data with trusted third parties, including:

  • Payment processors

  • Shipping carriers

  • Analytics providers

  • Website hosting services

These partners only receive the information necessary to perform their services and are required to protect your data.

5. Data Retention

We retain your information only as long as necessary to:

  • Complete transactions

  • Comply with legal requirements

  • Resolve disputes

After this period, data is securely deleted.

6. Data Protection & Security

We implement appropriate technical and organizational measures to protect your personal information from:

  • Unauthorized access

  • Loss

  • Misuse

  • Alteration

However, no online transmission is 100% secure, and we cannot guarantee absolute protection.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request corrections

  • Request deletion

  • Withdraw consent

  • Opt out of marketing communications

You can submit any request by contacting us at help@graydiscounts.shop